Customer Service

Customer Service Representative

Full Time

We need someone who is energetic, has a passion for engaging people and has the ability to provide excellent customer service. At Fitness Evolution, we are all about providing the best service for our members and helping them reach their goals.

Primary responsibilities include:

• Greets and checks-in all members as they enter the gym.

• Answers the phone using the correct greeting and assists callers as needed.

• Processes all transactions at the Point of Sale register

• Assists members with all inquiries

• Maintains a clean and orderly front desk/lobby area

• Ensures that front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests

• Projects a polished, professional image at all times

• Provides a superior level of customer service to members and guests

• Performs a variety of duties including filing paperwork, doing walk-thru’s of the facility or any other duties as assigned
QUALIFICATIONS
Qualities we are looking for include:

• Excellent people skills

• Service minded individual

• Friendly and energetic

• Can-do attitude

• Always willing to go the extra mile

 

Please email your resume to briana@fitnessevolution.com.